All personnel have developed TCX Electronics' values jointly and we are committed to integrating them into our daily operations. We believe that our strong common values and business culture is the key drive force for the continuous development and growth of enterprise.
Quality first
We know that delivery on time with zero defects is what our customers value most of all. Our approach includes long-term thinking and shows how cost, quality and environmental issues go hand-in-hand. We are also continuously working on improving our performance, with the help of clear and defined goals and through following-up on all our actions and decisions. All the hard work we put into this results in the high level of quality we finally deliver.
Customer Focus
We place customer satisfaction at the top of our priorities. Under the customer-oriented concept, we listen to customers, understand their real needs, and pay attention to their feedback. We continue to improve our products and services to pursue higher customer satisfaction and loyalty, and achieve common development and progress with our customers.
Sustainable business
We know that the PCB is a critical key component for our customers. And we know for sure that anything can happen during the complex production process involved – and it often does. In our world, taking full responsibility means a lot of things, including a responsible and sustainable approach in everything we do – socially, environmentally and ethically. When a problem occurs, we try as hard as we can to understand the problem and find a solution. Our mindset is that we own the problem and don’t leave until we have cleared it up.